AccountSupport
Get help with managing your account. Find answers to common questions about your Dukancard account.
💡Quick Help
Common Account Actions:
- →Update your profile in Account → Settings
- →Manage your card in Business Management → Manage Card
- →Contact support to reset your password
Account Management
1Creating Your Account
- 1Visit dukancard.com and click on the 'Sign Up' button in the top right corner.
- 2Enter your email address and create a secure password.
- 3Verify your email address by clicking the link sent to your inbox.
- 4Choose your role (Business or Customer) to complete the registration process.
- 5For business accounts, you'll be guided through the onboarding process to set up your digital card.
2Managing Your Profile
- 1Log in to your Dukancard account and navigate to Account > Settings.
- 2Update your personal information, including email and password.
- 3To customize your business details, go to Business Management > Manage Card.
- 4Change your password regularly to maintain account security.
- 5Manage your business profile details to keep your information current.
3Account Recovery & Security
- 1If you forget your password, contact our support team for assistance.
- 2For other account issues, contact our support team directly.
- 3If you don't receive the email, check your spam folder or contact support.
- 4For other account issues, contact our support team directly.
4Account Deletion
- 1To delete your account, go to Account > Settings in your dashboard.
- 2Scroll to the bottom to find the 'Delete Account' section.
- 3Click on the 'Delete Account' button and confirm your decision in the dialog that appears.
- 4Account deletion is permanent and cannot be undone - all your data will be removed.
5Business Profile Settings
- 1Access your business profile settings from the Business Management > Manage Card section.
- 2Update your business details including name, description, and contact information.
- 3Add or update your business logo and cover image for better brand recognition.
- 4Set your business hours and location to help customers find you.
- 5Configure your social media links to connect all your online presence.
FrequentlyAskedQuestions
Find answers to common questions
Still have questions?
Our support team is ready to help you with any questions or concerns.
Contact us at support@dukancard.com